Contact us

Welcome

Hi! Welcome to Simplee Luxx ! Our mission is to create handmade luxury inspired accessories made in America. We are a two-person shop only and not a factory based shop. All designs are handmade and exclusive to Simplee Luxx .

Shipping details

All items are (made/shipped ) within 3-4 business days unless otherwise stated in the listing via USPS First Class Mail or USPS First Class International Mail unless otherwise stated.

U.S. customers: After production time most items are delivered within 7 business days unless they are unforeseen postal service delays which we cannot control.

International customers: After production time most items are delivered within 3-4 weeks most locations. Some locations take a bit longer due to customs delay that we cannot control delivery time. Most First Class International Mail does not include a tracking. This is the most affordable method for us to ship your items to you.

ATTENTION INTERNATIONAL CUSTOMERS:

As of July 28:

Delivery Confirmation is now included for First Class Package International Service, and Priority Mail International Flat Rate Envelope and Small Flat Rate Box shipments going to the following countries: Canada, Australia, Belgium, Brazil, Croatia, Denmark, France, Germany, Great Britain and Northern Ireland, Israel, Netherlands, New Zealand, Spain and Switzerland.

***Keep in mind sometimes tracking information for international shipments maybe delayed or technical difficulties that USPS may have tracking may not always be available and is out of our control. Large shipments or multiple orders may not qualify for this service depending the packaging required to safely ship the item. We will try our best to ship items within these rules to qualify for tracking if possible.**

We are not responsible for lost/stolen packages. In order to minimize the likelihood of lost packages we ask that you consider these suggestions:

1. Make sure your etsy account address is correct. We are not responsible for lost packages if you have not updated your address information. If you need an item to be shipped to a different address let us know in the message to seller or via etsy convo message.

U.S. Customers:Upgrading to Priority Mail with tracking information costs an additional $ 5
International : Upgrading to Priority Mail costs an additional $16

Custom Order: Send us a convo message to discuss details. Custom orders are available depending our current schedule and will not have discounts since we have to do additional research, labor, and purchase additional specialty materials. We will not replicate, copy, or plagarize any other designers work including fellow etsy sellers since it is unethical please do not send us these kind of custom order inquiries.

Refunds, returns & exchanges

Cancel Order Policy: Please be sure of your purchase since, all items are made to order . If you absolutely need to cancel let us know within 24 hours of purchase after that we cannot cancel since the items are being made.

{ ALL SALES ARE FINAL } I realize that it is difficult to purchase wedding and accessory items over the Internet, and I really want you to be happy with your purchases, so we take great care in producing quality products and we list extensive descriptions and photographs. The item you have purchased is the item you will receive.

I will exchange an item for you but I do not accept returns for a refund. The exception is bridal items since they are considered special occasion items and custom made therefore no exchanges are available for these items.

***QUESTIONS??? If you have questions about an item, please ask before you purchase. We are always happy to answer any questions you may have about our items. We generally respond to inquiries within 24 hours. Typically, I answer messages during the evening hours.

Bohemian Headbands Boho Accessories Bridal Accessories Handmade in the U.S.A. with love and sparkle !

Bohemian headbands, bridal rhinestone headpieces, flower crowns, sparkly hair adornments, boho styled pearl crystal acessories !! Fall 2013 Shipping Schedule US & International orders : We now ship within 3-4 business days !! Please note : Only U.S. orders have tracking information available . *Please read our shop policy page before purchase !

Visit www.simpleeluxx.com for updates and more ! Follow us on facebook: www.facebook.com/simpleeluxxshop